If the auto parts, tires and wheels don't fit your vehicle due to a catalog error we will cover the return shipping and the replacement shipping for the proper part. Sometimes on newer fitments, there can be some issues with parts shipped vs the parts required for your vehicle. Any installed parts cannot be returned under our normal policy. We work very hard to ensure our data is accurate and porducts represent exactly what you will be getting. We try to make our auto parts catalog as easy to navigate as possible. Once the RMA is processed our team will evaluate the warranty eligibility. We cannot offer reimbursement for labour and installation fees. Most warranties cover the replacement of the product and not the installation of that product. Our team at Capital Auto Parts are experts at navigating the warranties process. Each brand/manufacturer have their own processes with warranties. If you have any questions regarding the warranty, please call or email our 1-86Įvery product we sell is backed by a manufacturer's warranty. Most of the time it was simply misrouted and we can have it delivered in 1-2 days. If for some reason you don't receive your purchase and the tracking number was provided please contact our team at immediately in order for us to trace the package. The product would be required to be repackaged in original packaging Then please contact us in order to process a pickup of the product. Should you only notice damages after opening the package please take images of the packaging along with the product. This way we can ship new product quickly. If this happens, please take images of the damaged product and contact us immediately for resolution. If your order arrives damaged, you may refuse the shipment. Any shipping damages should be reported to Capital Auto Parts as soon as noticed in order for us to file a claim with the courier. This simply helps us with the shipping damage process. P lease always try to inspect packages prior to the signature on arrival. Some clearance items may incur a restocking fee.
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